Hatch Communication
CLOSED: Public Relations Account Manager

Hatch Communication – a dynamic integrated communications agency based in the heart of Stellenbosch is looking for an experienced PR Account Manager to join our diverse team of specialised communication consultants.

As PR Account Manager, you will be responsible for managing multiple accounts within the Hatch portfolio. You will be responsible for the day-to-day running of the accounts and manage all PR and communication requirements on time, to a high-quality level and within budget.
Reports to: Account Director


At least three years Public Relations experience in an Account Manager role (preferably agency experience)
Fantastic writing and presentation skills
Great media relations and understanding of the media landscape
Good people management skills
Punctual with regards to keeping office hours and meetings
Attention to detail and accuracy in all written work
Drafts effective, accurate documents for clients
Well organized
Passionate about the PR industry
Continually seeks new ways to learn and improve
Believes in teamwork and collaboration
A creative thinker

Skills Profile:

Full operational understanding and ability to develop and implement Hatch Communication services
Ability to write accurate, quality press releases, client profiles, product snippets, event listings, blog posts and newsletters
Able to compile a comprehensive media list and pitch stories to media
Identify newsworthy angles for press releases
Ability to compile a PR plan and implement PR campaigns based on client brief
Drafting and implementation of media campaigns
Evaluate PR campaigns and coverage
Manage third party suppliers
Manage client budget
Work within the given hours allocated per Client / project, and notify Account Director should the possibility arise to exceed hours
Managing the updates of Client’s internal asset platforms
Assist in developing and leading PR strategies from formulation through to execution aligning them with the client’s key business objectives
Combine creativity with knowledge of the media to recognize media angles and generate positive news coverage, profile pieces and features across a broad media spectrum
Ongoing building and maintaining of media relations
Ability to implement and interpret media analytics using a media monitoring platform
Management of small, medium and large campaigns and events
Ongoing generation of innovative and creative ideas in line with client strategy
Full understanding of our 360-degree communication offering and specifically how Public Relations and Social Media fit into this and how it can be used to amplify, leverage and build credibility for clients
Account Management of small, medium and large accounts
Identification, briefing and management of suppliers
Manage and facilitate client meetings
Strong administrative skills: draft contact and call reports, update status reports, compile cost estimates and manage job bags.

Client & Financial Management:

Building and maintaining relationships with clients
Full understanding of client industry and client requirements
Overall delivery on client briefs
Drafting of proposals, action and roll-out plans for presentation to client
Generating of effective team status reports
Generating of effective monthly media reports for submission to client
Bi-weekly status meetings with team and clients
Compiling and presenting of learnings and recommendations following each and every campaign
Ability to troubleshoot and actively and proactively resolve client (and team related) disputes, issues, complaints
To coach and mentor junior staff to develop skills and talent internally
Build and show respect and loyal commitment to management and staff
The ability to compile an effective and accurate budget and present to client
Ability to alert Account Director and identify areas where costs will be outside of agreed budget and pro-actively address this with client
Ability to negotiate and manage suppliers

To apply for this position email your CV to info(@)hatchco.co.za. Please continue to visit our Facebook Page for future vacancies.

Application Closing Date – 31 January 2018